Before Contacting Us
The following is a list of questions frequently asked by our customers.
Please check it once before contacting us, as it may solve your problems or questions.
General Inquiries for Tourism
"Minnano Sakurajima" is a website operated by the Sakurajima Museum, a non-profit organization, which provides tourist information on Sakurajima.
For general inquiries about Sakurajima tourism, please check the contact page of that.
For Customer Planning A Group Tour
For groups of 10 or more, please contact our center in advance to make a reservation for your visit.
Before making a reservation, kindly review the "Group Tour" page to check the reservation calendar
and usage guidelines. Afterward, provide us with the intended date and time of your visit,
the number of participants, and any other relevant details when contacting us.
Contact to the Sakurajima Visitor Center
We apologize, but we are unable to assist you with phone inquiries.
For any questions or concerns, please use the contact form below.
Reception Hours: 24/7
*Please ensure all required fields are completed.
*Please note that it may take some time for us to respond.